24 Jobs found for job customer-services-officer

We are seeking an enthusiastic Examinations Officer capable of supporting the planning and delivery of the University examinations and assessments.You will collaborate with teams across the University to support the planning and delivery of examinations and provide excellent customer service to students and other stakeholders in order to deliver an exceptional student journey.You will have experience working in a customer facing role and be confident working with students, staff and invigilators from across the University. You will be organised, flexible and efficient and be able to organise your own work and motivate yourself during peak times.The Directorate of Registry & Student Administration is ensuring that the University of Bradford has a sector leading student administration throug...

Join our Major Projects team and become a driving force behind the flourishing economic landscape of West Northamptonshire. We specialise in orchestrating expansive growth opportunities, ranging from residential urban extensions to cutting-edge logistics development. Our focus extends to fostering specialist employment opportunities, particularly in fields such as engineering and the prestigious world of Formula 1. Additionally, we are actively involved in the monumental HS2 project, contributing to its development and implementation.Collaborating with prominent stakeholders, our team shapes and influences projects of regional, national, and international significance. From the intricacies in the world of Formula 1 to the expansion of Mercedes-AMG Petronas Formula 1 team in Brackley, to Si...

Vacancy InformationThe salary advertised is full time (35 hours per week). Part-time hours will be pro-rated accordingly.Hourly rate of pay: £16.37 - £17.78Days and Hours of Work:Monday & Tuesday, 09:00-17:00Flexi time is applicable.To start 1st July 2024.The Haddington Area Office team covers the reception at John Muir House supporting public and colleagues coming into the building for meetings or to access Council services as well as accepting payments and supporting Contact Centre calls.The Customer Services Officer is responsible for ensuring all necessary policies and procedures are followed including for banking, audit and GDPR, works with Team Leads across Customer Services and Libraries to maintain adequate staff levels and line manages the team in John Muir House.The successful ca...

What's involved with this role: Temporary Tenancy Enforcement OfficerReference no: Greenwich RQ1263442Pay rate: £19.30 per hour PAYEHours per week: 35 Monday – Friday, 09:00 – 17:30This opening assignment is for 2 months City: WOOLWICH, LondonFully office based roleA Tenancy Enforcement Officer is required to provide a comprehensive, high quality, customer focused range of front-line services to residents. To provide a highly visible proactive presence on estates and other housing land, ensuring residents are able to benefit from the peaceful enjoyment of a well-cared for environment through the enforcement of tenancy conditions and a robust response to anti-social behaviour. The role involves lone-working, home visits, block visits and outdoor work.Key responsibilities: Day to day mana...

What's involved with this role: Temporary Civil Enforcement Officer x 2 – Parking Services Job Ref: Merton 5248428Pay Rate: £18.04 per hour PAYE Hours per week: 35 Monday to Friday, normal working hoursRole Length: This opening assignment is for 4-5 monthsCity: Morden, LondonStandard DBS disclosure required for this roleCandidates must be able to participate in a rota system, covering the hours of 0645-2300, Monday to Saturday and 1 Sunday in 8.The purpose of the role is to be responsible for enforcing permitted parking places and waiting and loading restrictions throughout the Borough both on and off-street.Key Responsibilities: Provide cover on day-to-day matters in the absence of the Team Leader on matters directly relating to the duties of the post holder and refer more complex issues...

What's involved with this role: Temporary Business Support Officer/Admin Job Ref: Newcastle 6121314928196Pay Rate: £12.59 per hour PAYE Hours per week: 37 Monday to Friday, normal working hours Role Length: This opening assignment is for 3-4 monthsCity: NewcastleProven minute taking skills and experience are essential for this role.The purpose of the role is to provide a range of service specific business and administrative support services to make sure Directorate needs are met in line with the Cabinet’s vision, priorities and values.Key Responsibilities: Take part in identifying and embedding business process improvements. Deal with enquiries, including technical queries about the service in line with our procedures and protocols. Collate and prepare management information as needed. W...

What's involved with this role: Interim Environmental Quality Officer – Air Quality Job Ref: K&C 5247802Pay Rate: £22.36 per hour PAYE Hours per week: 36 Monday to Friday, normal working hours Role Length: This opening assignment is for 2-3 monthsCity: Kensington, London Hybrid working - 3 days on siteThe purpose of the role is to contribute to the Council’s ambition to be Greener by managing and improving air quality, both directly and through collaboration with teams across the Council. This involves mitigating and reducing the impact air pollution has on our health and the environment by reviewing planning applications and their air quality assessments to ensure the site is air quality neutral or positive. You will also assist to deliver the smooth running of the Council’s air qual...

Are you passionate about social media, sport and fitness? Do you have a flair for communicating in a concise, engaging and creative style?We are looking for a Social Media Officer to join our experienced marketing and communications team, and help our family of Team Bath channels continue to grow and innovate.Team Bath is one of the most inspirational sporting environments in the country, providing opportunities for people of all ages and abilities to get active. As Social Media Officer you will help us communicate what we have to offer to our diverse customer base – current and prospective University of Bath students and staff, elite athletes, young families and members of the public – as well as celebrate the achievements of the many athletes and coaches, including Olympic and Paralympic...

Job Title - Customer Services Officer Location - Bournemouth BH2Contract - TempHours - 37Role summary - This company is currently seeking a highly motivated and experienced Customer Services Officer to join their team. As a Customer Services Officer, you will be responsible for providing exceptional customer service to clients and customers while working collaboratively with the team to ensure that all tasks are completed efficiently and effectively. This is a great opportunity for someone who is looking for a challenging and rewarding role in a dynamic and fast-paced environment.Key Responsibilities:Provide excellent customer service to clients and customers.Work collaboratively with the team to ensure that all tasks are completed efficiently and effectively.Respond to customer inquiries ...

We currently have an exciting opportunity for a Customer Services Officer to join our successful in-house Homes Plus Customer Services team on a part-time, permanent basis.We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.The roleWe have exciting opportunities for people who have a passion for customer service and have previous experience in this sector.As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust. When you join our friendly Customer Service team, you’ll be providing the all-important help and support that maintains this trust.You’ll be handling a wide variety of incoming customer communications via phone, email and socia...

Job Title - Cemeteries Admin Officer Location - Hampshire SO45Contract - Temp 8 weeksHours - 30Role summary - This company is looking for a Cemeteries Officer to manage all day-to-day aspects of the Cemeteries and Burials Service ensuring that all burials and memorial installations take place in accordance with the companies policy and legal requirements. The successful candidate will be responsible for creating and maintaining burial records and databases relating to Cemeteries and Open Spaces, ensuring health and safety inspections have occurred and are filed prior to an internment or memorial inspection, and advising the Open Spaces Officer with the progression of the company's policy, schemes, and regulations regarding Cemetery operations.Key Responsibilities:Deliver the Cemeteries and...

We currently have a vacancy for a Business Officer (admin) position in our Special Education Needs - Statutory Assessment Team (fixed term / permanent opportunities available). The successful candidate must have a working knowledge of Windows & Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet), and experience of using client databases and data processing. You will need to be self-motivated, organised and flexible, with the ability to manage your own workload, prioritise and forward plan.You will be required to provide high quality administrative support to the team. This is an exciting opportunity to gain experience within the Local Authority and develop knowledge and understanding of education services.The role involves liaising with colleagues, professionals...

Are you looking for a job in an international organization with an important mission? Do you have excellent skills in coordinating projects? Please continue reading to find out more about the position!About the position We are looking for a Project Officer to our client, an independent and important agency of the European Union. The position is based at the client’s office just north of Stockholm.Your daily tasksYou will support The Facility Management Group which operates within the Corporate Services Section of the Resource Management Services Unit. This group oversees the maintenance of the Agency's premises to meet organizational standards, provides logistics services for operational activities and staff, manages physical inventory, and ensures security measures are upheld.Your respons...

Job DescriptionTo legally and safely undertake driving duties associated with category D1 driving licence restrictions (Maximum passenger carriage 16 pax), to provide essential education, Community, Demand Response and Fixed route services including Non-emergency hospital patient transfers throughout Moray.Deliver service obligations which meet awarded Contract terms and conditions. Operate to standards as directed by PTU Public Transport Officer and Coordinator. Provide excellent customer service, taking into consideration mobility, health and social isolation issues. RequirementsTransport school pupils safely to and from school. Maintaining good standards of discipline whilst pupils are on board, alighting or disembarking the vehicle ensuring pupils are safe and comfortable. Transport of...

Job DescriptionTo legally and safely undertake driving duties associated with category D1 driving licence restrictions (Maximum passenger carriage 16 pax), to provide essential education, Community, Demand Response and Fixed route services including Non-emergency hospital patient transfers throughout Moray.Deliver service obligations which meet awarded Contract terms and conditions. Operate to standards as directed by PTU Public Transport Officer and Coordinator. Provide excellent customer service, taking into consideration mobility, health and social isolation issues. RequirementsTransport school pupils safely to and from school. Maintaining good standards of discipline whilst pupils are on board, alighting or disembarking the vehicle ensuring pupils are safe and comfortable. Transport of...

What's involved with this role: Temporary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5248062Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high-quality service, to our re...

What's involved with this role: Interim Waste & Transport Manager Job Ref: Rugby (HQ) 17745Pay Rate: £28.32 per hour PAYE Hours per week: 37 Monday to Friday, normal working hours Role Length: This opening assignment is for 1 month, likely to be extended City: RugbyThe purpose of the role is to lead and manage the waste, recycling and street cleansing services delivered by the Council. These services currently consist of household and commercial waste and recycling collections, street cleansing and cleaning activities, deep cleansing and rapid response, bulky waste, fly-tipping, flyposting, and graffiti.Key Responsibilities: Be the Council’s lead officer and subject matter expert in all matters relating to the services. Lead and manage all matters relating to Council Transport including...

What's involved with this role: Temporary Recruitment Support Officer / Admin – Human Resources Reference no: AFC RQ1258784Pay rate: £12.53 per hour PAYEHours per week: 35 Monday – Friday, normal working hoursThis opening assignment is for 2-3 monthsCity: WATFORD, HertfordshireA DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client.International Police CheckA Recruitment Support Officer is required to support recruitment by administering contract and compliance checks for successful applicants. The Recruitment Team works hard to attract, manage and hire talented individuals for a diverse range of services and locations across the UK. The Recruitment Support Officer will manage and co-ordinate the pre-employment and ...

What's involved with this role: Temporary Housing Officer/Admin – Resources Job Ref: Stoke 5248049Pay Rate: £16.26 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 1-2 monthsCity: Stoke on Trent, StaffordshireThe purpose of the role is to provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.Key Responsibilities: Manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council. Keep abreast of all relevant legislation. Contribute to the overall performance of the Directorate through per...

What's involved with this role: Interim Disrepair Officer/Surveyor – Property Services Job Ref: Greenwich RQ1257348Pay Rate: £20.67 per hour PAYE Hours per week: 35 Monday – Friday, normal working hours Role Length: This opening assignment is for 2 monthsCity: Greenwich, ThamesmeadThe purpose of the role is to be responsible for delivering strategic client side activity for the asset management service, including, quality inspections and performance monitoring, investigating and resolving complex customer complaints, tackling statutory disrepair cases and responding to Ombudsman enquiries relating to the repairs service.Key Responsibilities: To provide a comprehensive specialised technical service to ensure that potential disrepairs, statutory nuisance, structural repairs and insurance ...

What's involved with this role: Tempoarary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5247998Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, 8.30am to 5pm Role Length: This opening assignment is for 3-4 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residen...

What's involved with this role:Interim Planning Enforcement Officer - Planning ServicesReference no: Middlesbrough 1003867714917894Pay Rate: £40.00 per hour PAYE 35-37 Monday to Friday, normal working hoursThis opening assignment is for 6 monthsCity: MIDDLESBROUGHAssist in providing a high quality, customer-focused planning enforcement service by investigating alleged breaches of planning control, pursuing the most appropriate and effective action to remedy these, working closely with Development Management / Conservation / Policy Planners and Officers in other services.Key Responsibilities: Investigate and monitor cases of alleged breaches of planning control (including protected trees and listed buildings). These investigations may include – clarifying if the allegation constitutes deve...

Location: Civic Centre 1 and hybridAt Kirklees we want to be innovative and creative in the way we work to deliver our services to our communities. Working as the Fire Risk Management Officer, you will be responsible for the delivery of our fire safety requirements, striving to achieve a key part of the Council’s vision – “people enjoy better health throughout their lives”Working with colleagues, partners and external consultants, you will ensure that a high quality, customer focused, and efficient fire safety function is delivered. You will take responsibility for both strategic and operational matters relating to fire safety within the Capital Delivery and Facilities Management (CD&FM) service.Responsibilities will extend within a matrix arrangement and the post holder will ensure a join...

Job Title: Complaints HandlerLocations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based)Contract Type: 6 months tempWork Pattern: Monday-Friday 35 hours per week Start Date: ASAPJob role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. As Complaints Officer you will: The responsibility for the Repairs Service complaints performance ensuring we meet KPI's.To provide and promote a professional and good...