6 Jobs found for job housing-customer-services-officer

What's involved with this role: Temporary Tenancy Enforcement OfficerReference no: Greenwich RQ1263442Pay rate: £19.30 per hour PAYEHours per week: 35 Monday – Friday, 09:00 – 17:30This opening assignment is for 2 months City: WOOLWICH, LondonFully office based roleA Tenancy Enforcement Officer is required to provide a comprehensive, high quality, customer focused range of front-line services to residents. To provide a highly visible proactive presence on estates and other housing land, ensuring residents are able to benefit from the peaceful enjoyment of a well-cared for environment through the enforcement of tenancy conditions and a robust response to anti-social behaviour. The role involves lone-working, home visits, block visits and outdoor work.Key responsibilities: Day to day mana...

We currently have an exciting opportunity for a Customer Services Officer to join our successful in-house Homes Plus Customer Services team on a part-time, permanent basis.We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.The roleWe have exciting opportunities for people who have a passion for customer service and have previous experience in this sector.As a top-rated organisation for social housing, Housing Plus Group is a leading provider of homes and care services that customers can trust. When you join our friendly Customer Service team, you’ll be providing the all-important help and support that maintains this trust.You’ll be handling a wide variety of incoming customer communications via phone, email and socia...

What's involved with this role: Temporary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5248062Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 3 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high-quality service, to our re...

What's involved with this role: Temporary Housing Officer/Admin – Resources Job Ref: Stoke 5248049Pay Rate: £16.26 per hour PAYE Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 1-2 monthsCity: Stoke on Trent, StaffordshireThe purpose of the role is to provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council.Key Responsibilities: Manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council. Keep abreast of all relevant legislation. Contribute to the overall performance of the Directorate through per...

What's involved with this role: Tempoarary Customer Services Officer/Admin – Housing Repairs Reference no: ATR 5247998Pay Rate: £13.02 per hour PAYE Hours per week: 37 Monday – Friday, 8.30am to 5pm Role Length: This opening assignment is for 3-4 monthsCity: LondonThe purpose of the role is to receive and manage customer calls; raising support tickets, to enable tracking and resolution of customer repair, housing and rent requestsKey responsibilities: Investigate and resolve customer complaints. Answer customer enquiries and resolve customer issues in an efficient and timely manner. To provide regular, up to date information, support and advice, to C&C customers and colleagues alike. Liaise with housing and repairs colleagues, to ensure a timely and high quality service, to our residen...

Job Title: Complaints HandlerLocations: Lewisham SE1 , hybrid working once trained (4-6 weeks office based)Contract Type: 6 months tempWork Pattern: Monday-Friday 35 hours per week Start Date: ASAPJob role - The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of the overall complaints & Insight function. As brand ambassador for the team you will work with our customers, internal and external stakeholders to ensure complaints handling excellence that facilitates early resolution and embraces continuous service improvement. As Complaints Officer you will: The responsibility for the Repairs Service complaints performance ensuring we meet KPI's.To provide and promote a professional and good...