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Duties & Responsibilities:• Oversee the day-to-day operations of the shop. • Directly supervise and coordinate the activities of sales and related workers in the shop. • Lead by example and motivate the team to achieve sales targets and deliver exceptional customer experiences. • Maintain a positive and productive work environment, fostering teamwork and cooperation. • Establish and monitor work schedules to ensure adequate coverage and optimal utilisation of staff to meet sales and productivity targets. • Make adjustments to schedules as needed, taking into account business trends and employee availability. • Liaise with the shop manager and other departments to promptly resolve any operational issues that may arise. • Determine and recommend staffing needs to meet sales and productivity ...