2 Jobs found

Stellenangebotsbeschreibung: Starts: 6 th June or 20th June  or 4 th July  or 30rd JulyTasks:·- Review user reports regarding video content on a streaming platform- Review sensitive content, sometimes involving graphic or disturbing subject matter- Audit and update content- Maintain broad knowledge of client products and/or services- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.Profile- C2 German level, B2 English level written and spoken- 6 months of experience in relevant field is preferred- Ability to cover weekly shift rotation including occassional nights and weekends- Tolerance to sensitive content in videos- Strong computer skills- Customer service-orientation with effective, pleasant a...

Stellenangebotsbeschreibung: Start: 19th July or laterBanking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound activities such as chat and email.From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experienceProvision of information on product parameters/conditions and ongoing marketing campaigns, branch organization and servicesSales-oriented presentation of the product ran...