4 Jobs found

About the RoleOur purpose as an organisation is to ‘connect our communities to a better financial future’ and our Customer Service Advisors are crucial in enabling us to achieve this. Our NSSL Customer Service Centre delivers a personalised experience for our customers, both over the phone and via our communications tools.Delivering exceptional customer care, you will handle unscripted calls from our customers on a range of queries regarding their Savings accounts. The work you do is meaningful, as you assist our customers not only over the phone but also by the administrative tasks you will complete.Our ethos within the Customer Service Centre is putting our customers first and getting things right for them first time. We believe excellence can’t be rushed. So that our customers experienc...

About the RoleOur branches are at the heart of our communities, our front line, where we meet our customers and go above and beyond to help them every single day. We pride ourselves on creating an outstanding customer journey, ensuring we are there to listen and offer face to face financial advice on our local high streets. This is why we have been crowned Best Regional Building Society for 7 years in a row!As Branch Manager you will lead your team to deliver great results and provide a consistently brilliant customer experience. You will coach, develop and inspire colleagues to maximise their potential.You will have the opportunity to develop meaningful community relationships within the branch location, as Branch Manager you will be instrumental in raising the profile of your branch and ...

About the RoleOur branches are at the heart of our communities, our front line, where we meet our customers and go above and beyond to help them every single day. We pride ourselves on creating an outstanding customer journey, ensuring we are there to listen and offer face to face financial advice on our local high streets. This is why we have been crowned Best Regional Building Society for 7 years in a row!As Branch Manager you will lead your team to deliver great results and provide a consistently brilliant customer experience. You will coach, develop and inspire colleagues to maximise their potential.You will have the opportunity to develop meaningful community relationships within the branch location, as Branch Manager you will be instrumental in raising the profile of your branch and ...

About the RoleWe have an exciting new opportunity to join a 'Platinum Investors in People' employer, supporting our branches in North Tyneside and beyond.Our Rover position provides lots of opportunities to meet a wide variety of customers in our branches across the region. The nature of the role means you will be required to work across our branch network, which is why we include the car allowance of £3,420 on top of your basic salary.Every day is different in the life of a Customer Adviser, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day! The list is endless however at the heart of everything we ...