4 Jobs found

Stellenangebotsbeschreibung: Customer Service Advisor (m,f) German : Portable Payment DevicePorto, PortugalApply for this jobStart: 3rd JuneShifts:Monday to Sunday, between 08:00 and 19:00 Days off: 2 days  (rotative)Tasks:- Customer support to German-speaking customers by phone, email, chat and social media channels- Support our merchants for all questions and inquiries about our product and service- Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants- Closely work with other departments together, for example Sales and MarketingProfile:German C2  / Englisgh B2- Enthusiastic and skilled in technology applications (using a smartphone, tablet or computer is easy for you)- Excellent language skills in German and fe...

Stellenangebotsbeschreibung: Start: 12 June or laterShift: Monday to Saturday -08:00 to 18:00 RotationalTasks:Answer the Client questions, via email.Support via email after a while you can start receiving some calls.Work on continuous improvement for client satisfaction.Skills:Dutch C2English B2Experience in Customer Support (preferable)Benefits:- Excellent remuneration package based on experience, skills and performance- Life Insurance- Meal allowance + Transport allowance- Private health insurance- Work on-site in Oriente - Lisbon- Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy classAccomodation for the first year:Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)...

Stellenangebotsbeschreibung: Start: 5th June or laterShifts: Monday to Friday - 09:00 to 18:00Tasks:Backoffice position: you will not deal with clients; only with lawyers, legal officers, NEB ( National Enforcement Bodies).NEB - whose role is to verify if transport operators are treating all passengers in accordance with their rights. Passengers who believe their rights, under the regulation, have not been respected should contact the body in the country where the incident took place.Manage these situations with these agencies before going to court.Profile:German C2Customer Service experience (preferable)Good written skills.Benefits:- Excellent remuneration package based on experience, skills and performance- Life Insurance- Meal allowance + Transport allowance- Private health insurance- W...

Stellenangebotsbeschreibung: Start: 12th JuneTasks:Tech Support, Voice/Email/ChatAssist users with Pre-Sales, General Inquiries, and technical support issues via  phone/email/chat/social/social messaging channels (as assigned)Adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels.Profile:German C2English B2Experience in Customer Support (preferable)Benefits:Excellent remuneration package based on experience, skills and performanceLife InsuranceMeal allowance + Transport allowancePrivate health insuranceRelocation package:Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy classAccomodation for the first year:Apartment Room with rent of 280€ for 12 months (discount...