2 Jobs found

Creates and/or updates client files to global standards, collects and monitors all relevant documents concerning the identity of the customer, as well as gaining insight into their business, ownership structure and financial transactions to protect ING and its customers through the execution of client due diligence in accordance with ING standards. If relevant, will ensure the sign-off and assessment of a client file as Know Your Customer Operations signatory, in line with relevant policy and procedures....

Provides end-to-end support to customers, which may include use of standard scripts and specific guidelines and procedures, to handle queries or close sales. Seeks help and/or escalates issues/queries when it is appropriate to do so to help resolve customer issues expeditiously.....